Why MS Word File Crash on Opening

Is MS word document close soon after you open it? If yes, then read this post to know the cause and solution to overcome this problem.

It might be possible that template got corrupted but other there could be more reasons. So let us first verify Is this due to template corruption or something else.

To verify it, Start MS word without template and add-ins loaded. Follow the steps to do so.....

  1. Click Start and then click on Run.
  2. Write winword.exe /a in Run box and hit enter.

Note: Remember to place space before foreword slash. In case you miss it then error can occur, “/a” stands for troubleshooting tool only. If your error got fix then it means either your Normal template or one of the files in Word's Startup path are probably corrupt, so you need to try these steps:

1) Try to Rename the Normal template. In word 2007 normal template have .dotx or dotm extension.

2) For example, try to rename Normal.dot to Normal.old. It is advisable to keep only one Normal.dot file.

In case it doesn't work for you then try another method given below:

  1. Move any file from Word's startup path to other folder.
  2. Renaming any files in Word's Startup path from [filename].dot to [filename].old.
  3. You can find the location Word's Startup folder under Tools + Options + File location.
  4. If you have any doubts then move the files instead renaming them.

If you have template corruption problem then above written method will resolve it and word file will stop crashing. But in the case document behave in the same way then it signify that cause of problem is different and you need to apply suitable method to fix word file overcome.


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