Fixing QuickBooks Error 6000, 816

While working with QuickBooks, a user may encounter error 6000, 816 on their screen, owing to which they will not be able to access the QuickBooks company file. In this article, you will learn the reasons for this error code and how you can fix it. So let’s begin identifying the reasons first as this will help troubleshoot the error code.

What are the possible Reasons for Error 6000, 816?

QuickBooks generates this error message when it is unable to open the QuickBooks company file. It can happen due to several reasons such as:

  • Specified company file is already in use by another user.
  • File might be corrupt or damaged.
  • Specified file is not supported.
  • Third-party application.

(-6000,-816): QuickBooks is unable to open the file because the file is in use by another person or damaged or not supported.

Troubleshooting Methods for Error 6000, 816: There are several troubleshooting methods available to fix the error, though it largely depends on the root cause.

  • Close QuickBooks using Task Manager: Try to open ‘Task Manager’ by pressing “Alt+Ctrl+Delete” from the keyboard simultaneously. Now click on the processes tab and look for any qbw process is open or not. If any process is open, then stop it and try to open your company file.
  • Restart Your Machine: If the task manager shows ‘no any. qbw process is running,’ then try to restart your machine. Sometimes, restarting the machine is the best step for any kind of QuickBooks error messages. 
  • Repair File using File Doctor: Intuit offers the ‘File Doctor’ tool to repair corrupt company data file. It is available in QuickBooks 2014 R2 and all later versions. Some of the features of this tool are:
    • Works on QuickBooks US, UK, and CA versions.
    • Compatible with Windows 8, 7, Vista, XP, and server 2003 to 2012.
    • Supports .qbw and .qba files.
    • QuickBooks does not require repairing the corrupt file.
Remember! You can’t repair a corrupt company file greater than 2 GB using File Doctor tool.
  • 3rd party Software: If your QuickBooks company data file is greater than 2 GB in size or is using other version of QuickBooks then you can opt for the Stellar Repair for QuickBooks Software which can repair all versions of corrupt QuickBooks files and supports several versions of QuickBooks (US, UK, Canada, New Zealand, Australia, Germany, and South Africa).


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